As a resume writer, I see hundreds of resumes, and the vast majority of them are much weaker than they could be. I see the same mistakes over and over. This article describes the 10 I see most often. All are easy to fix.
Don’t make these resume mistakes:
1. Resume lacks focus.
A sharp focus is an extremely important resume element. Given that employers screen resumes for between 2.5 and 20 seconds, a resume should show the employer at a glance what you want to do and what you’re good at. In a recent study by Career Masters Institute, employers wanted resumes to show a clear match between the applicant and a particular job’s requirements. A “general” resume that is not focused on a specific job’s requirements was seen as not competitive. In an even more recent study by CareerBuilder.com, 71 percent of hiring managers preferred a resume customized for the open position.
One way to sharpen your focus is through an objective statement. Your objective statement can be very simple and straightforward; it can be simply the title of the position you’re applying for, which can be adjusted for every job you apply for. Or you can embellish your Objective statement a bit with language telling how you’ll benefit the employer. Something like:
Objective: To contribute strong ________ skills and experience to your organization in a _________ capacity.
In this day of being able to manage our own computer files, you could have several versions of your resume that are essentially the same except for the objective. A specific objective is always better than a vague or general one. You can read more about resume objectives in our article, Should You Use a Career Objective on Your Resume?
To sharpen your focus, you can also add a section called something like “Summary of Qualifications,” “Profile,” or the like. Such a section can contribute to powerful resume opener that draws the reader in; it can be part of the top third of your resume that showcases your best selling points, catches the prospective employer’s attention, and immediately demonstrates your value as a candidate. “Think of this section as an executive summary of your resume,” writes my partner, Dr. Randall Hansen. “Identify key accomplishments that will grab the attention of an employer.”
You can use your Profile/Summary section to position yourself for each job you target by tweaking the wording to fit each type of position.
2. Resume is duties-driven instead of accomplishments-driven.
Resumes should consist primarily of high-impact accomplishments statements that sell the job-seeker’s qualifications as the best candidate.
Never use expressions such as “Duties included,” “Responsibilities included,” or “Responsible for.” That’s job-description language, not accomplishments-oriented resume language that sells. After all, if you were an employer and wanted to run a successful organization, would you be looking for candidates who can perform only their basic job functions, or would you want employees with a proven track record of accomplishments? In these days in which most resumes are placed into keyword-searchable databases, you won’t find employers searching resumes for words like “responsibilities,” “duties,” or “responsible for.”
Instead, focus on accomplishments that set you apart from other job candidates. In each job, what special things did you do to set yourself apart? How did you do the job better than anyone else? What did you do to make it your own? What special things did you do to impress your boss so that you might be promoted? What were the problems or challenges that you or the organization faced? What did you do to overcome the problems? What were the results of your efforts? How did the company benefit from your performance? How did you leave your employers better off than before you worked for them? How have you helped your employers to:
- make money
- save money
- save time
- make work easier
- solve a specific problem
- be more competitive
- build relationships
- expand the business
- attract new customers
- retain existing customers
Accomplishments are the points that increase reader’s interest, stimulate a request for a job interview, and really help sell you to an employer — much more so than everyday job duties. In the above-cited study by Career Masters Institute, content elements that propel employers to immediately discard resumes include a focus on duties instead of accomplishments, while documented achievements were highly ranked among content elements that employers look for.

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